Hostess – Chinese Speaker

Hostess

Shang Palace Restaurant, Shangri-La Qaryat al Beri, Abu Dhabi

An amazing opportunity has opened up for talented Hostess in our signature Chinese restaurant set within a hotel that fuses Arabian hospitality with world-class luxury. The successful applicant will be outgoing and will always make a great first impression with the guests.

What are we looking for?

• Outgoing.
• Excellent Communicator.
• Proficiency in Mandarine will be an added advantage.
• Ability to put patrons at ease and create a warm, inviting atmosphere.
• Passion for driving exceptional levels of customer service.
• Presentable & well groomed.
• Ability to handle multiple guest queries efficiently.
• Lives & breathes the Shangri-La Values.

What will you do?

• Welcome guests in a cheery, welcoming manner.
• Handle guest queries/complaints.
• Remain aware of incoming VIP's/ Special Guests.
• Handle incoming calls on service phone promptly.
• Maintain Positive Guest Relations.
• Accommodate guest requests for change courteously.
• Assist team members where possible.

Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi

The hotel comprises 213 luxurious guestrooms and suites and 6 four-bedroom villas with private pools, all furnished to the highest standards in a modern Arabic style. To meet the needs of long-staying guests, the hotel offers 161 fully furnished spacious serviced apartments ranging from studios to four-bedroom units.  The hotel is located within the acclaimed Qaryat Al Beri complex, on a one kilometre stretch of private beach overlooking the strait that separates Abu Dhabi Island from the mainland. The hotel is conveniently located next to a souk, offering a variety of shops under one roof. It is only a ten-minute drive.