Director – Learning & Development – Jumeirah Burj Al Arab
Job role insights
Date posted
October 31, 2026
Hiring location
Dubai
Career level
Executive
Experience
10+ Years
Quantity
1 person
Description
Jumeirah is seeking a Director of Learning & Development for Burj Al Arab in Dubai. The role will lead people development during the hotel’s restoration and reopening, shaping the capability and service culture needed for its next chapter. Working with the Director of Human Resources and senior leaders, the successful candidate will connect learning priorities with operational readiness, the hotel’s heritage and its luxury guest experience.
Key Responsibilities
- Set the Learning & Development strategy in line with the restoration plan, business priorities and brand ambitions.
- Turn operational readiness needs into a focused development agenda for colleagues and leaders.
- Lead large-scale onboarding, re-induction and colleague integration in a luxury pre-opening environment.
- Ensure employees understand the hotel’s legacy, service philosophy, brand rituals and guest-service expectations.
- Build the behaviours, confidence and practical capability required for consistent, intuitive and personalised service.
- Strengthen the culture of excellence across departments and link learning with colleague engagement and guest satisfaction.
- Develop future talent through succession planning, career development and high-potential programmes.
- Use modern learning solutions, digital tools and measurable insights to improve learning outcomes and business performance.
Requirements and Qualifications
Candidates should bring at least 10 years of progressive Learning & Development experience, including around 3–5 years in a leadership role within luxury hospitality. A proven record in leadership development, capability building and succession initiatives is important. The role also calls for experience influencing senior stakeholders and supporting organisational change. No specific degree requirement is stated in the available vacancy details.
Skills
Strong leadership, stakeholder management, communication, talent development and change-management skills are essential. The ideal candidate will be passionate about developing people, understand luxury service standards and be comfortable introducing digital learning methods and evaluating their impact.
Employment Details
Employer: Jumeirah
Location: Burj Al Arab, Dubai, UAE
Work type: Full-time leadership position
Application: Use the application link attached to this vacancy.
Skills
select-type
Full Time
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