Assistant Manager / Team Leader
Job role insights
Date posted
October 29, 2026
Hiring location
Dubai
Career level
Supervisor
Qualification
Relevant qualification or equivalent practical experience preferred
Experience
Relevant leadership experience in hospitality or customer service preferred
Quantity
1 person
Gender
Any
Description
Hyatt Regency is looking for an Assistant Manager / Team Leader to help the department deliver a well-organized and guest-focused operation. The successful candidate will support the manager with daily planning, lead by example on service standards and help colleagues resolve routine issues. The position calls for someone who can balance people support with clear operational follow-through and maintain a professional approach in a busy hotel environment.
Key Responsibilities
- Organize daily tasks and provide clear direction to colleagues during each shift.
- Monitor service readiness and quality, following up on tasks that need correction or completion.
- Assist with guest concerns, explain available options and refer sensitive matters to management when required.
- Support onboarding and coaching so team members understand procedures, service expectations and safety requirements.
- Maintain handover notes, basic records and updates on outstanding operational issues.
- Coordinate with other teams to meet guest needs and keep service delivery consistent.
- Promote respectful teamwork, accountability and compliance with workplace standards.
Requirements
- Experience in a service-led environment and the ability to guide or support other team members.
- Good communication, organization and judgment when prioritizing tasks.
- A practical and guest-focused attitude, with confidence handling routine operational decisions.
Qualifications and Skills
A relevant diploma, degree or equivalent experience in hospitality, business or operations is helpful. Candidates should demonstrate reliability, discretion and willingness to assist with both supervisory and hands-on duties.
Employment Details
Full-time position in Dubai, United Arab Emirates. Department assignment, compensation and shift details should be confirmed with the employer.
Skills
select-type
Full Time
Interested in this job?
45 days left to apply
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