Hostess

This guest-facing position helps create a positive hotel experience through a warm welcome, clear communication and timely assistance. The team member responds to questions, supports front office or lobby activity and coordinates with colleagues to make each interaction smooth and professional. For roles with a language preference, the ability to communicate confidently in that language is an important part of the service.

Key Responsibilities

• Welcome guests, visitors and callers in a friendly, professional and attentive manner.
• Respond to enquiries, provide accurate information and direct requests to the appropriate hotel team.
• Assist with arrivals, departures, lobby flow or communication-centre duties as assigned.
• Listen carefully to guest concerns, take appropriate action and follow up on unresolved matters.
• Coordinate guest requests with front office, housekeeping, food and beverage and other departments.
• Maintain a tidy work area and follow hotel procedures for privacy, information and service quality.

Requirements and Qualifications

• Guest-facing hospitality experience and confident communication are useful; a professional and welcoming approach is essential.
• Language ability stated in the role title is required or preferred as indicated.
• Confident verbal communication, a professional appearance and a guest-focused mindset are important.
• Ability to work varied shifts and cooperate with different departments is useful.

Skills and Personal Attributes

The role suits someone who is approachable, observant and calm under pressure. Active listening, discretion, follow-through and cultural awareness are important when serving guests from different backgrounds. Relevant working knowledge of the assigned department and the ability to follow established procedures will help the successful candidate contribute from the start.

Employment Details

This is a full-time hotel position based in Abu Dhabi, United Arab Emirates. The vacancy is intended for a candidate whose experience and practical ability match the responsibilities of the position. Applicants should review the vacancy information and submit their application through the external application link provided in this listing.