F&B Manager

The F&B Manager is responsible for delivering high-quality food and beverage service while managing people, costs, menus, and guest experience. The role coordinates outlet operations with kitchen and support departments, monitors service standards, and helps develop concepts that fit customer expectations and business goals. In lounge or premium-service settings, attention to detail and consistent hospitality are essential.

The position balances guest satisfaction with operational efficiency and financial performance. The manager is expected to set a strong example, develop staff capability, respond constructively to customer feedback, and keep food safety, hygiene, and quality requirements at the centre of daily work.

Key Responsibilities

• Oversee outlet or lounge operations and maintain consistent food, beverage, hygiene, and service standards.
• Plan staffing requirements and coordinate recruitment needs with the relevant talent-acquisition team.
• Manage training, orientation, performance discussions, rosters, and staff-cost controls.
• Monitor budgets, capital expenditure, profitability, and operating performance; recommend practical improvements.
• Coordinate menus, food presentation, pricing, and new concepts with production and purchasing teams.
• Investigate service or food-quality complaints and implement corrective action promptly.

Requirements and Qualifications

• A bachelor’s degree in Hospitality, Hotel Management, or a relevant field is required.
• At least seven years of hospitality experience, including two to three years in a management role in a five-star environment, is specified.
• Experience in luxury hotels and standalone restaurant operations is expected.
• Knowledge of food-safety and hygiene rules and evidence of food-quality and cost-control results are required.

Skills and Competencies

• Leadership and staff development
• Budgeting, cost control, and operational analysis
• Guest recovery and personalised service
• Cross-functional communication and continuous improvement

Employment Details

This vacancy is based in Dubai, United Arab Emirates. The role works within Emirates Flight Catering’s operating environment and follows applicable workplace, quality, safety, and confidentiality procedures. The position calls for dependable attendance, clear communication, accurate records, and a professional approach to colleagues, customers, and service partners. Applicants should ensure that their background matches the role-specific criteria before submitting an application.