Relationship Associate Officer

What You'll Do

• Handle inbound customer calls professionally and efficiently
• Resolve inquiries related to banking products and services
• Escalate complex issues where needed
• Record customer interactions accurately
• Suggest improvements to enhance the customer experience
• Follow bank policies and information security protocols

What You'll Need

• Diploma or Bachelor’s degree
• Excellent spoken and written English
• Strong problem-solving and communication skills
• Customer-first mindset with flexibility to work shifts

Bonus Points

• Prior customer service experience (banking preferred)

What We Offer

• Competitive salary + performance-based incentives
• Full-time employment with health insurance
• Career development and training opportunities
• Exclusive ENBD employee benefits