Senior Specialist – Internal Communications

The Senior Specialist - Internal Communications develops and delivers communication programmes that help employees understand business priorities, major initiatives, workplace updates and organisational values. The position works with stakeholders across business units to create clear, timely and engaging information for a varied workforce. It also supports crisis communication readiness and helps build a connected employee culture through well-managed channels, leadership messages and two-way feedback.

Key Responsibilities

• Develop internal communication plans aligned with organisational objectives, employee needs and key corporate initiatives.
• Prepare clear announcements, newsletters, presentations, intranet stories and leadership messages for different internal audiences.
• Maintain communication channels such as intranet pages, email newsletters and digital signage, ensuring content is accurate and timely.
• Work with business leaders and departmental contacts to coordinate messages about change, projects, policies and operational updates.
• Monitor campaign performance through engagement indicators and employee feedback, then improve content and delivery methods.
• Support crisis communication plans, employee town halls, team activities, recognition programmes and a brand-ambassador initiative.

Requirements and Qualifications

• Bachelor's degree in communications, journalism, public relations or a related discipline; a master's degree or MBA is preferred.
• At least seven years of experience in public relations, communications or a closely related field.
• Proven experience delivering creative internal campaigns that improve awareness, engagement and employee connection.
• Confidence using Microsoft Office, Google Docs and internal communication platforms; strong writing and editing ability is essential.

Skills and Working Approach

The role suits a persuasive communicator who can simplify complex information, manage competing deadlines, protect confidential information and build trusted relationships across departments. Sound judgement, attention to detail, creativity, measurement skills and the ability to advise leaders on tone and timing are important.

Employment Details

Dubai-based full-time opportunity. The role also supports budget planning, expense forecasting, agency coordination, regulatory compliance and alignment between internal and external corporate messaging.