Manager IT – Airport Operations Support
Job role insights
Date posted
November 13, 2026
Hiring location
Doha
Career level
Management
Qualification
Relevant airport IT systems experience; specific degree not stated in the available listing
Experience
8+ Years in airport IT systems
Quantity
1 person
Gender
Any
Description
Hamad International Airport is seeking a Manager IT – Airport Operations Support to lead the support and stability of technology platforms that keep airport operations running around the clock. The role covers mission-critical systems connected with passenger journeys, baggage handling and airfield activity. The manager will be accountable for system availability, incident response, technical recovery and the performance of an internal support team in a demanding 24/7 environment.
Key Responsibilities
- Lead round-the-clock support for critical airport platforms, including the Airport Operational Database, Baggage Handling System and other operational systems.
- Take ownership of major incidents from initial response through service recovery, root-cause analysis and prevention of repeat failures.
- Maintain system stability, availability, security and recovery capability where technology directly affects live airport operations.
- Manage engineers and support staff, coordinate internal IT teams and build a high-performing support culture.
- Oversee live-system upgrades and enhancements, support project delivery and ensure smooth transition of new systems into business-as-usual operations.
Requirements and Qualifications
- At least 8 years of experience with airport IT systems; AODB and BHS experience are essential.
- Proven leadership of technical teams in a 24/7 operational environment.
- Hands-on ownership of major incidents and problem management, including root-cause resolution.
- Experience within internal IT teams and large-scale airport operations; exposure to cyber and IT operational processes is valuable.
Skills and Competencies
- Strong operational judgement and ability to manage multiple high-priority issues under pressure.
- Practical understanding of system availability, incident recovery, upgrades and service handover.
- Leadership, communication and coordination skills across technical teams and airport stakeholders.
Employment Details
This is a full-time management opportunity based in Doha, Qatar. The post involves a 24/7 operational environment; specific shift patterns, salary and academic qualifications are not stated in the available listing.
Skills
select-type
Full Time
Interested in this job?
45 days left to apply
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