Sales & Processing Associate

This hybrid role combines customer sales engagement with application processing for retail banking products. You will support business growth by ensuring a smooth, accurate, and compliant onboarding experience. Occasional field visits may be required.

Key Responsibilities:

• Source, scan, and process customer applications accurately
• Achieve sales targets through outbound calls and customer referrals
• Review applications for completeness and compliance
• Conduct background checks and credit assessments
• Interact with customers to collect missing documents or reinitiate interest
• Maintain records, ensure data integrity, and escalate suspicious cases
• Stay updated on KYC, regulatory policies, and internal guidelines
• Collaborate with internal teams for seamless case closure
• Identify upselling/referral opportunities during processing

Requirements:

• High school diploma or equivalent
• 1+ year of sales experience in any field
• UAE driving license (mandatory)
• Up to 7 years of experience in documentation/processing
• Strong communication, organization, and customer service skills
• Knowledge of KYC and Central Bank compliance
• Ability to work in target-driven and cross-functional teams