Performance Data Analyst

The Performance & Data Analyst is responsible for enhancing SEHA’s data analytics and visualization capabilities through the development and management of a balanced scorecard and a full in-house Business Intelligence function. This role focuses on producing data-driven insights, creating efficient reporting systems, and supporting performance improvement efforts by reducing data silos and enabling strategic decision-making.

Key Responsibilities

1. Data Collection & Management

• Collect and validate quantitative and qualitative data from internal systems, reports, and databases.
• Ensure accuracy and consistency across all data used for performance reporting.

2. Data Analysis

• Utilize data visualization tools to analyze trends, patterns, and performance indicators.
• Support ad hoc data and reporting requests from stakeholders and leadership teams.

3. Reporting & Visualization

• Design and generate dashboards, scorecards, and reports to communicate insights effectively.
• Assist in automating manual reports with the BI team.

4. Cross-Functional Collaboration

• Engage with departments such as Finance, IT, Medical, and Commercial to gather timely data inputs.
• Translate analytics into actionable business recommendations.

5. Tool & Technique Development

• Build and maintain databases and reporting frameworks to improve efficiency and data quality.

6. KPI Repository & Result Reviews

• Maintain a central repository for KPIs, including definitions, baselines, and targets.
• Coordinate KPI review meetings, document insights, and track action plans.

7. Meeting Support

• Assist the Performance Manager in data preparation, note-taking, and follow-ups for all performance-related meetings.

Required Qualifications

• Bachelor's degree in Business Administration, Finance, Strategy, Health Management, or related field
  (OR Diploma + 3 years of additional experience)
• Proficient in Microsoft Excel (advanced functions, pivot tables, dashboards, charts)
• Proficient in Microsoft PowerPoint (presentation building and commentary writing)
• Strong analytical skills with high attention to detail and accuracy

Desired Qualifications

• Experience with data visualization tools (e.g., Power BI, Qlik)
• Healthcare industry experience preferred

Required Experience

• Strong interpersonal and communication skills
• Ability to multitask and coordinate with diverse teams