Officer – Fraud Risk Monitoring (UAE National)

Job Purpose

To protect the Bank and its customers by detecting suspicious transactions and preventing fraudulent activities.

Key Responsibilities

• Monitor, analyze, and resolve alerts generated by fraud detection tools. Ensure appropriate corrective actions are taken and accounts are monitored to detect and prevent fraudulent activity.
• Respond to and advise staff on queries related to fraud risks or incidents. Ensure internal watchlisting/blacklisting of customers involved or suspected in fraudulent activities, considering both enhanced due diligence and payment filtering perspectives.
• Assist in the review of Internal Audit and Retail Credit Fraud Risk Management (FRM) investigation reports and share relevant findings.
• Support the development and effectiveness of the Fraud Risk Management Framework and provide feedback for enhancing system rules and scenarios.
• Assist in the preparation of regulatory and management reports related to fraud incidents and respond to queries from regulatory authorities.
• Ensure all assigned tasks and projects are completed in accordance with approved departmental policies, procedures, and service-level agreements (SLAs).
• Consistently demonstrate and incorporate the Bank’s core values—especially Customer First—in all daily activities.

Competencies / Skills

• Minimum: Bachelor’s Degree in Finance or Accounting
• Preferred: Certified Fraud Examiner (CFE) certification

• Minimum of 1–2 years of relevant experience and knowledge in fraud detection or risk management

• Regulatory and Compliance Knowledge
• Understanding of Sharia Principles of Islamic Finance
• Bank Systems Knowledge
• Knowledge of Banking Products, Services, and Operations
• Understanding of Banking/Operational Workflows
• Fraud Awareness and Detection
• Operational Risk Management