Healthcare Center Manager- SEHA Clinics Hospitality Aviation Background Only

The Clinic Operations Manager will provide strategic and operational leadership to healthcare facility clinics, driving performance, service quality, and business growth. This role involves managing day-to-day operations, facilitating stakeholder engagement, overseeing compliance with regulatory standards, and contributing to SEHA’s broader initiatives.

🎯 Key Responsibilities

Operational Leadership

• Set and achieve quarterly and annual operational goals
• Analyze outcomes and recommend performance improvement strategies
• Standardize management practices in line with SEHA policy
• Ensure timely execution of clinic services to high-quality standards
• Benchmark competitor practices for continuous innovation

Stakeholder & Relationship Management

• Foster collaboration with SEHA clinics, hospitals, and medical users
• Develop strong relationships with consultants, patients, and insurers
• Oversee local marketing efforts, monitor industry trends, and respond to market challenges
• Maintain clinic reputation as a trusted healthcare provider and community asset

Business Development & Compliance

• Participate in strategic business growth aligned with SEHA vision
• Ensure clinic documentation meets regulatory and internal standards
• Coordinate with departments to troubleshoot operational challenges

Team Development & Supervision

• Guide staff across departments including general services
• Conduct job evaluations, organize training sessions, and implement development plans
• Enable two-way communication between operational and support teams
• Monitor staff performance and facilitate process improvements

Reporting & Communication

• Meet SEHA and HAAD reporting standards
• Prepare reports and recommendations for senior leadership
• Align operations with SEHA’s Code of Conduct and professional standards

📋 Qualifications

Required

• Bachelor’s degree in Finance, Business Management, Healthcare Management, Clinical Sciences, or related field
• OR diploma in a relevant field with 3+ years of additional experience

Desired

• Master’s degree in Finance, Business Management, Healthcare Management, or Clinical discipline