Assistant Program Manager – GPMO (UAE National)

The Assistant Program Manager will support the GPMO in overseeing group-wide programs, ensuring risks are identified early, key deliverables are tracked, and communications across stakeholders remain effective. This role plays a vital part in maintaining accountability, governance, and structured execution to ensure the success of strategic initiatives and prevent potential disruptions to the business.

Key Responsibilities

Program Oversight & Governance

• Support the Program Manager in identifying red flags and risk indicators for critical projects.
• Track, document, and escalate high-risk items for visibility and accountability.
• Maintain project plans, calendars, and key deliverables, ensuring alignment with program timelines.

Stakeholder Engagement

• Facilitate effective communication across all stakeholders to align expectations.
• Coordinate periodic meetings, workshops, and status reviews in line with the program calendar.

Vendor & Tool Management

• Support vendor engagement and track external deliverables.
• Ensure systems like JIRA and Confluence are regularly updated with project activities and milestones.

Project Tracking & Reporting

• Assist in tracking performance metrics such as time, cost, and effort against planned KPIs.
• Provide regular updates and reports to leadership on program status and key performance indicators.

Risk & Compliance

• Monitor operational risks and support compliance with organizational policies.
• Ensure proper reporting tools and techniques are utilized for transparency and control.

Financial Monitoring

• Support the tracking of budget and cost metrics to ensure projects stay within approved limits.
• Collaborate with stakeholders to manage project expenditures and financial reporting.

Qualifications & Experience

Education

• Bachelor’s degree (mandatory)
• PRINCE2 or other Project Management certification (preferred)

Experience

• Minimum 1 year of relevant experience in banking, IT, or project management
• UAE market experience preferred
• Familiarity with project management tools and processes

Skills & Competencies

Technical/Functional

• Basic understanding of banking systems, operations, and customer impact
• Knowledge of enterprise project portfolio management tools and frameworks
• Strong organizational and time management skills

Behavioral & Leadership

• Effective communication skills (verbal & written)
• Ability to collaborate across departments and teams
• Adaptability, resilience, and proactive problem-solving mindset