Sales Manager – Groups

The Sales Manager - Groups position is designed for a team member who can contribute reliably to the hotel’s daily operation. The Sales Manager - Groups develops group business by identifying prospects, responding to enquiries and maintaining relationships with organisers and corporate clients. The role manages opportunities from first contact through proposal and follow-up, while coordinating internally to deliver an appropriate guest and event experience. This opening is listed for Dubai, United Arab Emirates. The successful candidate will work with hotel colleagues to maintain service, safety and operational standards.

Key Responsibilities

• Identify potential group accounts and develop prospecting plans that support the hotel’s business goals.
• Respond to group enquiries, prepare proposals and present suitable accommodation or event options.
• Negotiate commercial details within approved parameters and follow through on contracts and confirmations.
• Maintain relationships with existing clients and identify opportunities for repeat or expanded business.
• Coordinate with revenue, reservations, catering and operations colleagues on rates, availability and requirements.
• Maintain accurate sales records, account notes, forecasts and pipeline updates.
• Follow up after events or stays and use feedback to strengthen future client relationships.

Requirements and Qualifications

• Experience in hotel sales, group business or a related client-facing commercial role is relevant.
• Strong written communication, negotiation and relationship-management skills are important.
• Candidates should be organised and comfortable tracking enquiries, forecasts and account activity.
• A results-focused approach balanced with customer service is expected.

Skills

• Group Sales
• Lead Generation
• Client Negotiation
• Account Management
• Revenue Forecasting
• Proposal Writing

Employment Details

This opening is listed for Dubai, United Arab Emirates. The successful candidate will work with hotel colleagues to maintain service, safety and operational standards. The position is on-site and full-time. Compensation, benefits and other property-specific terms depend on the vacancy conditions. Candidates should review the live vacancy for current conditions and any property-specific instructions before submitting an application.