Relationship Manager – Commercial Liabilities

Job Overview

Grow and manage a portfolio of Business Banking commercial clients by acquiring new relationships, increasing low-cost transactional balances, cross-selling solutions and maintaining strong risk and service standards.

Key Responsibilities

• Identify and onboard new Business Banking commercial clients and HNIs.
• Develop portfolio growth through liability and transaction-banking opportunities.
• Promote relevant banking products and coordinate cross-sell opportunities with internal teams.
• Achieve sales, service and revenue targets while maintaining portfolio quality.
• Generate low-cost transactional funds and develop profitable customer relationships.
• Ensure customer interactions and transactions comply with bank policies and Central Bank requirements.
• Manage service requests with Operations and back-office teams and resolve queries within agreed TATs.
• Use market feedback to identify product and service improvements.

Candidate Requirements

• Bachelor’s degree or equivalent; MBA preferred.
• At least 5 years in branch banking, operations, relationship management or customer service, preferably in a similar role.
• Strong understanding of target-market needs and commercial banking products.
• Experience managing HNWI or business relationships and strong sales capability.

Key Skills

• Commercial Banking
• Liabilities
• Relationship Management
• Business Development
• HNWI
• Cross-Selling
• KYC
• AML
• Portfolio Management

What the Role Offers

This position provides an opportunity to contribute to RAKBANK's banking operations in the UAE while working with business, technology, operations, risk, finance or customer-facing teams relevant to the role. The successful candidate will be expected to maintain high standards of accuracy, customer service, governance, collaboration and professional conduct. Depending on the function, the role may also involve process improvement, digital transformation, analytics, automation, regulatory compliance and cross-functional project work.

Employment Details

• Company: RAKBANK
• Job Title: Relationship Manager - Commercial Liabilities
• Location: Ras Al Khaimah, United Arab Emirates
• Employment Type: Full Time
• Industry: Banking
• Experience: 5+ Years
• Qualification: Bachelor Degree

Candidate Profile

The ideal candidate should be organized, accountable and comfortable working in a regulated banking environment. Strong communication, analytical thinking and stakeholder coordination are important, along with the ability to prioritize work, meet service levels, protect confidential information and follow documented controls. Candidates should be prepared to work collaboratively and contribute to continuous improvement.

How to Apply

Interested candidates should review the full vacancy details and submit their application through the provided LinkedIn job posting. Applicants should ensure that their CV and supporting information accurately reflect the qualifications and experience requested for the position.