Compliance Specialist (UAE Nationals Only)

Emirates Islamic is seeking a UAE National Compliance Specialist to coordinate compliance and governance cases across Priority Banking centres. The role tracks open items, works with relationship and customer-service teams, follows escalations through to resolution and supports consistent application of policy and governance standards.

Key Responsibilities

• Review, monitor and assign compliance or governance cases to the appropriate Customer Service Representatives and Relationship Managers.
• Maintain an accurate live tracker showing case status, progress, outstanding actions, ownership and closure dates.
• Review customer-retention cases and prepare recommendations for the appropriate senior-management approval process.
• Escalate cases that require intervention to the designated Priority Banking support team and follow up until resolution.
• Hold regular discussions with unit managers to review cases, address bottlenecks and maintain visibility of recurring issues.
• Apply bank policies consistently, maintain professional case records and help prevent avoidable compliance or governance errors.

Requirements and Qualifications

• UAE National status is required for this vacancy.
• A bachelor’s degree.
• At least two years of banking experience in a similar compliance, governance or customer-service control role.
• Ability to coordinate across teams, manage case information and work within defined regulatory and internal procedures.

Skills and Competencies

• Strong organisation, follow-up and attention to detail when managing several open cases.
• Clear written and verbal communication, sound judgement and confidence escalating concerns appropriately.
• Professionalism, accountability and commitment to customer service and governance standards.

Employment Details

This is a full-time opportunity in Dubai, UAE. The role requires reliable follow-through, professional conduct and compliance with the employer’s relevant procedures. Salary details are not stated in the available job information and should be confirmed directly during recruitment. Candidates should review the vacancy requirements carefully and submit their application using the application link provided for this role.