Job role insights

  • Date posted

    November 9, 2026

  • Hiring location

    Dubai

  • Career level

    Senior

  • Qualification

    Bachelor’s or Master’s degree in Quality Management

  • Experience

    9+ years (Master’s) / 11+ years (Bachelor’s)

  • Quantity

    1 person

  • Gender

    Any

Description

The Chief Specialist – CTSS QHSS supports the Corporate Technology Support Services Sector in maintaining strong quality, health, safety and sustainability practices. The position works with sector departments and senior leaders to align plans, measures and operational activity with RTA objectives. It combines management-system governance, audits, risk reviews and improvement programmes to strengthen organisational performance and service quality.

Key Responsibilities

  • Contribute to the preparation and review of sector executive plans, ensuring that departmental objectives and operational activities support the Authority’s wider strategy.
  • Help translate strategic priorities into measurable results areas and key performance indicators across functions and operational levels.
  • Work with departments and directors to define and validate sector KPIs and monitor their contribution to approved business targets.
  • Develop, implement and promote QHSS strategies, plans, policies, standards and procedures in line with recognised international practices.
  • Plan and conduct QHSS audits, review operational plans and procedures, and check compliance with required quality, health, safety and sustainability standards.
  • Review corrective and preventive action plans, examine root causes and follow up on remedial recommendations to prevent recurring weaknesses.
  • Coordinate risk assessments, incident and accident investigations, crisis management, training, internal audit liaison and reporting, while encouraging continual improvement and knowledge transfer.

Requirements and Qualifications

A bachelor’s or master’s degree in Quality Management is specified. The experience requirement is 9 or more years for candidates with a master’s degree and 11 or more years for candidates with a bachelor’s degree. Relevant professional credentials include Lead Auditor certification, NEBOSH or IOSH, business continuity certification, or EFQM Excellence Model expertise.

Skills and Competencies

Useful capabilities include QHSS governance, ISO-based management systems, audit planning, root-cause analysis, risk and incident management, KPI development, business continuity, training and cross-functional communication.

Employment Details

Full-time position with Roads and Transport Authority in Dubai, United Arab Emirates. No salary figure is stated.

select-type

Full Time

Interested in this job?

44 days left to apply

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