Specialist Proctoring

Job Summary:

The Specialist, Proctoring is responsible for coordinating and scheduling students for exams, ensuring all examination protocols and restrictions are enforced, and overseeing that tests are administered within the allotted time. The role also includes maintaining the security and integrity of the testing environment and supporting related administrative functions.

Key Responsibilities:

• Coordinate and schedule students for exams; ensure accurate communication of dates and times
• Administer and proctor exams in accordance with university policies and exam-specific requirements
• Monitor exam sessions, including surveillance camera feeds, to prevent and report any incidents of academic dishonesty
• Launch, monitor, and close computer-based or paper-based tests as per protocol
• Greet examinees, verify identification, and provide clear instructions regarding exam procedures
• Ensure all computer software and equipment are functional and up to date prior to exams
• Secure all test-related materials and software at all times
• Travel to designated test sites as required within the assigned area
• Report exam results and candidate performance to appropriate faculty or departments in a timely and secure manner
• Maintain accurate records of exam schedules, attendance, and incidents
• Deliver completed exams to faculty following established procedures
• Ensure compliance with university policies related to confidentiality and data security of examinee information
• Address student inquiries and issues with urgency; escalate concerns as necessary
• Register candidates and prepare scorecards; advise students on retesting procedures and next steps
• Coordinate with other departments and stakeholders to support test administration logistics
• Perform general administrative duties including answering phones, organizing files, sending correspondence, and responding to messages
• Demonstrate and promote a strong commitment to maintaining a safe, secure, and healthy work environment
• Perform other duties as assigned by the Line Manager

Compliance & Ethics:

• Ensure strict adherence to the university’s information security, confidentiality, and examination protocols
• Promptly report any security breaches, irregularities, or violations of university guidelines