Relationship Officer General Insurance

Job Overview

Drive insurance sales and retention across the bank’s customer base by identifying needs, presenting suitable general-insurance solutions and maintaining strong service, compliance and documentation standards.

Key Responsibilities

• Achieve sales, renewal and service targets in line with business objectives.
• Identify customer needs and recommend suitable general-insurance products.
• Work with Relationship Managers and branch teams to generate leads and cross-sell opportunities.
• Build customer relationships and support policy renewal and retention.
• Process customer requests accurately and within agreed TATs.
• Maintain complete sales and policy documentation and ensure operational accuracy.
• Monitor market trends and competitor offerings and provide feedback for improvement.
• Follow internal policies, regulatory requirements, service standards and ethical-sales practices.
• Maintain accurate customer interaction records and support risk-management processes.

Candidate Requirements

• Bachelor’s degree in a relevant discipline.
• Minimum 3 years of sales experience.
• Strong consultative selling, negotiation, communication and presentation skills.
• Knowledge of insurance solutions, risk management and regulated sales environments is beneficial.
• Ability to manage multiple accounts and performance targets.

Key Skills

• General Insurance
• Insurance Sales
• Relationship Management
• Cross-Selling
• Renewals
• Customer Service
• Compliance
• Sales Targets

What the Role Offers

This position provides an opportunity to contribute to RAKBANK's banking operations in the UAE while working with business, technology, operations, risk, finance or customer-facing teams relevant to the role. The successful candidate will be expected to maintain high standards of accuracy, customer service, governance, collaboration and professional conduct. Depending on the function, the role may also involve process improvement, digital transformation, analytics, automation, regulatory compliance and cross-functional project work.

Employment Details

• Company: RAKBANK
• Job Title: Relationship Officer General Insurance
• Location: Ras Al Khaimah, United Arab Emirates
• Employment Type: Full Time
• Industry: Banking
• Experience: 3+ Years
• Qualification: Bachelor Degree

Candidate Profile

The ideal candidate should be organized, accountable and comfortable working in a regulated banking environment. Strong communication, analytical thinking and stakeholder coordination are important, along with the ability to prioritize work, meet service levels, protect confidential information and follow documented controls. Candidates should be prepared to work collaboratively and contribute to continuous improvement.

How to Apply

Interested candidates should review the full vacancy details and submit their application through the provided LinkedIn job posting. Applicants should ensure that their CV and supporting information accurately reflect the qualifications and experience requested for the position.