Restaurant Manager (Princi)

About the Brand:

Born in Milan and loved worldwide, Princi is more than a bakery—it’s a celebration of Italian craftsmanship, fresh ingredients, and warm hospitality. As we open our first store in the UAE, we’re looking for passionate individuals to help bring the Princi experience to life in Dubai Mall.

Do you want to join our team and bring the true “Spirito di Milano” to Dubai?

Submit your application now!

Learn More: https://www.alshaya.com/en/brands/food/princi/

About the Role:

A Restaurant Manager at Princi is responsible for overseeing daily operations, managing staff, ensuring excellent customer service, controlling costs, and maintaining high food quality and safety standards to drive business success. Key duties include recruiting, training, and supervising employees; scheduling staff; managing inventory and supplies; handling customer inquiries and complaints; and monitoring financial performance to meet revenue objectives.

Key Responsibilities:

• Staff Management: Recruit, train, and supervise staff, foster a positive team environment, appraise performance, and manage payroll and scheduling to ensure adequate coverage.
• Customer Satisfaction: Ensure customers have a positive dining experience, handle complaints professionally, and implement strategies to improve customer satisfaction.
• Operations Management: Supervise daily front-of-house and back-of-house operations, ensuring the restaurant runs smoothly and efficiently.
• Food & Beverage: Oversee food quality and presentation, manage inventory levels, order supplies, and maintain relationships with vendors.
• Health & Safety: Ensure strict adherence to health, hygiene, and safety regulations, maintaining a clean and safe working environment.
• Financial Management: Control operational costs, manage budgets, produce financial reports, and identify opportunities to increase profitability.
• Marketing & Growth: Potentially assist in developing promotional activities to attract customers and implement strategies to improve sales.

Required Skills & Experience:

• Strong leadership skills.
• Experience in restaurant management or a similar role (min of 4 years in a full service restaurant).
• Knowledge of food safety regulations and best practices.
• Ability to multitask and work effectively in a fast-paced environment.
• Proven ability to motivate a team and meet financial targets.
• Proficiency in both English and Italian Languages
• Italian National