Front Office Executive
Job role insights
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Date posted
June 9, 2025
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Hiring location
Dubai UAE
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Offered salary
Negotiable Price
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Career level
Middle
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Experience
3 Years
Description
Key Responsibilities:
- Greet and welcome patients and visitors in a friendly, professional manner.
- Handle phone calls, emails, and inquiries promptly and effectively, addressing clients' needs and concerns.
- Schedule and manage appointments, coordinate with medical and wellness staff to ensure smooth daily operations.
- Manage patient registration, update and maintain accurate client information and records.
- Handle payments and invoicing, process insurance claims, and assist with billing inquiries.
- Address any patient concerns or complaints efficiently, escalating issues to management if necessary.
Desired Candidate Profile
- 1-3 years of experience in patient relations, customer service, or healthcare administration.
- Strong understanding of hospital operations and patient care services.
- Excellent communication and interpersonal skills to interact with patients and medical staff effectively.
- Problem-solving abilities with a patient-first approach.
- Multilingual- Preferably Russian ,Arabic and French speakers
- Proficiency in MS Office and hospital management software.
- Ability to work in a fast-paced healthcare environment with empathy and professionalism.
select-type
Full Time
Interested in this job?
110 days left to apply
