Content Developer

About Us:

Subsidiaries of The Emirates Group, Emirates Leisure Retail (ELR) are a revered food and beverage retail operator & MMI is a dynamic beverage import marketing, sales, retail, and distribution organisation. Our vision is to delight every customer with our passion for quality and service.

ELR owns and operates restaurants, cafes, and bars across the Middle East, Asia, Australasia, East Africa, and the US. Our diverse portfolio means we offer something for everyone across our 300+ globales outlets. We want to deliver exceptional experiences for our people, customers, and communities through operational efficiency and the highest standards of customer service at every touch point. Our ELR portfolio includes globally recognised brands like Costa Coffee UAE, Pret A Manager, Giraffe, and The Kitchen by Wolfgang Puck, alongside bespoke homegrown concepts like ZOMA.

MMI, headquartered in Dubai, operates in 42 countries across South and East Africa, the Gulf & Middle East, Southern Europe, the Indian Ocean, and Southeast Asia, making us one of the world’s leading independent distributors.

At every interaction with our portfolio, events, and outlets, we strive for exceptional experiences for our customers and consumers through innovations like the award-winning Le Clos Finest Wines and Luxury Spirits retail concept to trend-driven brands and e-commerce and through operational efficiency and the highest standards of customer service. MMI builds long-term, sustainable partnerships with a combination of an international presence in high-growth markets, unique logistic capabilities, and investment in fresh, new hospitality and retail concepts. We have initiated overseas partnerships in the likes of Zanzibar, the Maldives, and Thailand, as well as Travel Retail, supplying Duty-Free retailers in the region and Master Concessionaire projects, and of course, with our mother company, The Emirates Group, to provide high-quality products across the Group's portfolio.

Job Purpose:

Are you passionate about creating content that actually helps people learn and perform better? As a Content Developer, you’ll be a key architect of that vision—crafting high-impact learning experiences that blend digital design, instructional excellence, and storytelling to drive real results. You’ll lead the transformation of our learning approach — from static slides to interactive content that’s fun, fast, and functional. You’ll have the freedom to shape the tools, the content, the workflows, and the experience for employees across global teams.

Key Responsibilities

• Design and develop content that spans e-learning, live/virtual facilitation, just-in-time digital content, infographics, and impactful slide decks.
• Translate complex, technical information into clear, concise, and engaging learning content optimised for learners.
• Partner with enablement leads to shape scalable content strategies aligned with business and performance goals.
• Act as a content consultant to internal stakeholders, advising on structure, learning effectiveness, and brand alignment.
• Collaborate cross-functionally with subject matter experts, trainers, product, sales, and customer success to gather insights and ensure technical accuracy.
• Champion brand tone and voice, maintaining a consistent content standard that reflects the company's culture.
• Iterate and evolve content based on feedback, usage data, and learner performance metrics.

Required Skills and Experience

• 5-7 years of experience in content development, instructional design, and digital learning within technical or LMS environments.
• Ability to manage vendors, budgets, and drive digital transformation independently.
• Deep experience in designing facilitated sessions, presentations, and slide storytelling for live or virtual audiences.
• Expert writing, editing, and formatting skills—able to reduce noise, increase clarity, and make complex content accessible.
• Content & LMS Platforms: Articulate Rise/360, Adobe Captivate, Docebo, WorkRamp, Seismic, SAP Litmos

What we offer:

Join a team of experienced professionals who are experts in the industry. We want to create memories and provide an exceptional experience to every customer on every visit. That's why we're passionate about offering a wide variety of delicious and high-quality products. We’re committed to sustainable practices, reducing our environmental impact, and giving back to the communities that we operate in. We're committed to putting our people first by creating a positive and supportive work environment where everyone feels valued and respected.

How to apply

Click ‘Apply’ to join our team.