Channel Manager – Travel Retail

About Us:

MMI are a dynamic beverage import marketing, sales, retail, and distribution organisation, and our vision is to delight every customer with our passion for quality and service.

Headquartered in Dubai, we operate in 42 countries across South and East Africa, the Gulf & Middle East, Southern Europe, Indian Ocean, and Southeast Asia, making us one of the world’s leading independent distributors.

At every interaction with our portfolio, events, and outlets, we strive for exceptional experiences for our customers and consumers through innovations like the award-winning Le Clos Finest Wines and Luxury Spirits retail concept to trend-driven brands and e-commerce and through operational efficiency and the highest standards of customer service at every touch point.

Job Purpose:

Own the Travel Retail category agenda across Spirits, Wines, Beverages, and Innovation. You’ll build and manage a best-in-class Travel Retail portfolio, ensuring category plans, assortment, pricing, and promotions land in line with principal priorities and our commercial objectives—while driving executional excellence and cross-functional coordination.

Key Responsibilities:

• Contribute to category plans aligned to strategy and principal guidelines; provide assortment recommendations by channel, region, and customer profile.
• Act as a key interface with brand principals, airline buyers, and duty-free retail buyers; coordinate inputs on new products, pricing, and commercial terms.
• Supply category insights to inform pricing and promotional planning; coordinate promotion execution in duty-free channels and track against plan.
• Partner with Customer Marketing & Visual Merchandising to deliver planogram compliance and elevate category visibility.
• Monitor performance, identify gaps and opportunities, and report to senior stakeholders; compile market and competitor insights to inform future planning.

Required Qualification and Experience:

• 7–10 years in Category, Trade Marketing, or Commercial Planning within FMCG or AlcBev.
• Strong analytical and reporting skills (e.g., Excel, Power BI or equivalent).
• Proven coordination of promotional activity and merchandising execution.
• Able to manage multiple internal stakeholders effectively.

Desirable Skills & Qualification:

• University degree in Business, Marketing, or related field.
• Experience in Travel Retail (duty-free/airline customer dynamics).
• Understanding of category merchandising and operational complexity in Travel Retail environments.

What we offer:

Join a team of experienced professionals who are experts in the industry. We want to create memories and provide an exceptional experience to every customer on every visit. That's why we're passionate about offering a wide variety of delicious and high-quality products. We’re committed to sustainable practices, reducing our environmental impact, and giving back to the communities that we operate in. We're committed to putting our people first by creating a positive and supportive work environment where everyone feels valued and respected.