Regional Account Manager – Christofle

The Regional Account Manager – Christofle manages commercial relationships and supports growth across assigned regional accounts. The role combines account planning, relationship development, sales follow-up and coordination of product availability and brand presentation. Working with internal teams and external partners, the manager helps ensure that premium products are represented consistently and that customer and partner needs are handled efficiently.

Job Overview

This position contributes to the customer, commercial or operational goals of Chalhoub Group. The successful candidate will carry out the responsibilities below while working with relevant colleagues and following established policies, standards and processes.

Key Responsibilities

• Maintain strong working relationships with existing accounts and identify opportunities to develop new business.
• Prepare account plans, sales forecasts and performance reviews to monitor progress against commercial goals.
• Coordinate orders, availability, delivery issues and product information with internal operations teams.
• Support brand presentations, launches, promotional activity and merchandising standards at account level.
• Track market feedback and account performance, sharing insights to improve service, assortment and sales results.

Requirements and Qualifications

• Experience in account management, sales or business development, preferably in premium retail, luxury goods or homeware.
• Strong communication, negotiation and relationship-building skills.
• Commercial awareness and confidence with sales tracking, forecasts and account reporting.
• Ability to coordinate multiple stakeholders and follow through on commitments.

Skills and Competencies

The role requires professionalism, customer focus, organisation and an ability to develop trusted long-term partnerships. Regional market familiarity and experience with luxury brand standards can be advantageous. Candidates should communicate clearly, manage priorities responsibly and contribute to a respectful team environment. Attention to detail, reliability and a willingness to learn are important for delivering consistent results.

Employment Details

Location: Dubai, United Arab Emirates. The role is with Chalhoub Group. Compensation and final employment conditions should be confirmed during the hiring process.