Senior Manager-Integrated Control Centre
Job role insights
Date posted
November 9, 2026
Hiring location
UAE
Career level
Senior
Quantity
1 person
Description
Transguard Group is recruiting a Senior Manager for its Integrated Control Centre (ICC) in the UAE. The ICC operates as a centralised, round-the-clock control function and coordinates workforce deployment and operational activity across the group. The position provides strategic and operational leadership to this central function and supports effective mobilisation across a large workforce.
Key Responsibilities
- Lead the operation of a centralised 24/7 control function and maintain clear operational oversight across shifts.
- Coordinate workforce deployment and operational activities across relevant business units and service locations.
- Support ground mobilisation by aligning workforce availability, operational priorities and deployment requirements.
- Monitor control-centre performance, identify service gaps and coordinate timely escalation and resolution of operational issues.
- Guide the control-centre team, maintain consistent procedures and support effective handovers between shifts.
- Work with internal stakeholders to improve information flow, workforce coordination and operational responsiveness.
Requirements and Qualifications
The published summary does not specify a mandatory degree or an exact experience threshold. The position requires senior operational leadership, strong coordination skills and the ability to manage a continuous control function. Applicants should review the live posting for any additional technical, systems or management criteria.
Skills and Competencies
Relevant capabilities for this role include:
- Operations management
- Workforce deployment
- 24/7 control centre
- Incident coordination
- Team leadership
- Operational reporting
Working Approach
Candidates should be comfortable making decisions in a time-sensitive environment and communicating clearly with teams across different functions. A structured approach to shift management, operational reporting, escalation and continuous improvement is valuable for maintaining dependable 24-hour coverage.
Employment Details
Employer: Transguard Group
Location: United Arab Emirates
Employment type: Full-time, on-site
Salary: Not disclosed
Skills
select-type
Full Time
Interested in this job?
43 days left to apply
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