Front Desk Receptionist

The Front Desk Receptionist represents Four Seasons at the first point of contact with guests at the Abu Dhabi property. The role supports smooth arrivals and departures, accurate guest records and personalized service while coordinating with other hotel departments.

Key Responsibilities

• Welcome guests warmly and provide efficient, personalized front-desk service.
• Assist with check-in, check-out, room information, guest requests and general inquiries.
• Maintain accurate reservations, guest records and required documentation using hotel systems.
• Coordinate with housekeeping, concierge, reservations and other departments to resolve requests.
• Handle payments or front-office transactions accurately when required.
• Anticipate guest needs and communicate professionally throughout the stay.

Requirements

• Previous front-office or guest-service experience in a luxury hotel is preferred.
• Excellent communication and interpersonal skills.
• Comfort with hotel PMS and computer systems.
• Professional presentation, attention to detail and flexibility for rotating shifts.

What We Offer

• Work authorization
• Competitive salary and benefits package
• End-of-service gratuity
• Employee accommodation or applicable housing support
• Transportation support where applicable
• Medical and life insurance
• Paid annual leave
• Training and development opportunities
• Four Seasons employee benefits and career opportunities

Employment Details

• Company: Four Seasons
• Location: Abu Dhabi, United Arab Emirates
• Employment Type: Full Time
• Department: Front Office / Hospitality
• Experience: Relevant front-office experience
• Schedule: Full-time; hospitality shifts, including weekends and holidays as operationally required.

Skills

Check-in, check-out, reservations, guest relations, PMS, communication.