Assistant Manager-Facilities Management Soft Services

Transguard Group is recruiting an Assistant Manager for Facilities Management Soft Services in Dubai. The position supports contract delivery across soft-services activities, helping teams meet agreed service levels, customer expectations and workplace standards. It combines frontline supervision with scheduling, inspections, issue resolution and coordination with clients and internal support teams.

Key Responsibilities

• Coordinate daily soft-services activity and ensure staffing, materials and task allocation match site requirements.
• Supervise team performance and check that service delivery follows agreed procedures, schedules and quality expectations.
• Conduct inspections, review customer feedback and track corrective actions for any shortfalls or recurring issues.
• Coordinate with clients and internal teams on requests, service changes, access needs and operational concerns.
• Monitor consumables, equipment and other resources to support efficient service delivery and cost awareness.
• Maintain service records and contribute to reports on quality, attendance, productivity and contract performance.

Requirements and Qualifications

• Bring relevant experience in soft services, housekeeping, cleaning operations or facilities management.
• Demonstrate team-supervision, customer-service and inspection skills in an operational environment.
• Be able to plan work, maintain records and reinforce safety and quality standards.
• Use sound judgement, keep records accurate and follow relevant policies, confidentiality expectations and internal controls.
• Relevant education, technical training or equivalent practical experience in the field is beneficial; any mandatory credential should be confirmed before applying.

Skills

• Cleaning Operations, Housekeeping, Service Audits, Team Supervision and related practical methods relevant to the position.
• Clear written and verbal communication with colleagues, customers and other stakeholders.
• Organisation, careful documentation and the ability to manage priorities and deadlines.
• A collaborative approach to problem-solving, continuous improvement and responsible decision-making.

Employment Details

• Company: Transguard Group
• Location: Dubai, UAE
• Employment Type: Full Time
• Function: Facilities Management

Application

Applicants can review the role details and submit their application through the online application page.