Assistant Manager-Facilities Management Soft Services
Job role insights
Date posted
November 9, 2026
Hiring location
Dubai
Career level
Senior
Qualification
Bachelor Degree
Experience
7 Years
Quantity
1 person
Gender
Any
Description
Transguard Group is recruiting an Assistant Manager – Facilities Management Soft Services for its Total Facilities Management team in Dubai. The role manages and supports daily soft-services operations and helps maintain service levels expected by clients and customer groups. It covers cleaning operations, staffing, supplies, quality checks and the resolution of service concerns.
Key Responsibilities
- Support the management of cleaning operations, budgets, expenses, supplies and equipment inventory.
- Handle customer complaints and carry out regular facility inspections to identify service gaps and corrective actions.
- Plan daily cleaning schedules with the Account Manager and allocate staff and resources effectively.
- Supervise, train and coach cleaning teams and monitor performance against agreed procedures and quality standards.
- Ensure planned preventive maintenance and service requests are completed within target timelines.
- Maintain attendance, performance and incident records and support staff meetings and operational briefings.
- Promote safe working practices and keep informed about improved cleaning methods and equipment.
Requirements and Qualifications
The selection criteria include at least seven years of facilities-management experience in a managerial position and at least two years of mall-management experience in a managerial role. A bachelor’s degree or equivalent in facilities management and a BICSc training certificate are requested. Applicants should understand heavy-duty cleaning machines, chemicals and cleaning methods and have project-management, continuous-improvement, commercial and contract awareness.
Skills and Competencies
Relevant capabilities for this role include:
- Soft services management
- Cleaning operations
- Team leadership
- BICSc
- Budget monitoring
- Project management
- Customer service
Working Approach
The position needs a hands-on leader who can balance customer satisfaction, team performance and cost control. Strong communication, planning and problem-solving skills are important when supervising multiple activities and maintaining consistent standards across a busy facility.
Employment Details
Employer: Transguard Group
Location: Dubai
Employment type: Full-time, on-site
Salary: Not disclosed
Skills
Country
UAE
Region
MENA
select-type
Full Time
Interested in this job?
45 days left to apply
Beware of job scams and fraud! Never pay anyone for a job application, interview, visa processing or job offer. Disclaimer: RecruitArabia.com is a job information platform, not an employer or recruitment agency, and takes no part in hiring. We make reasonable efforts to list genuine jobs but cannot guarantee the accuracy or availability of every posting, so please verify employer details through official sources before sharing personal information. We never charge job seekers any fees and are not responsible for fraud or loss involving employers or third parties. Suspicious listing? Report it above or email us at admin@recruitarabia.com.