Specialized Facilitator-eLearning

Transguard Group is recruiting a Specialized Facilitator for eLearning to support its onboarding team in Jebel Ali, Dubai. The role helps deliver accessible and well-organised digital learning, supports learners as they complete assigned modules and keeps learning activity records current. It combines training support and digital coordination to help employees understand required procedures and complete onboarding activities consistently.

Key Responsibilities

• Coordinate assigned e-learning and onboarding activities, ensuring learners receive clear instructions and access to the required modules.
• Support the preparation, organisation and updating of digital learning materials in line with approved training content.
• Assist users with platform access, navigation and common learning issues, escalating technical problems when needed.
• Monitor completion status, attendance or assessment results and follow up on outstanding learning tasks.
• Maintain accurate learning records and provide routine progress updates to training and operations stakeholders.
• Gather learner feedback and recommend practical changes that improve clarity, engagement and course completion.

Requirements and Qualifications

• Bring experience in e-learning coordination, training administration, digital learning or employee onboarding.
• Be comfortable with online learning systems and routine digital content or record management.
• Demonstrate patience, clear communication, attention to detail and a learner-support mindset.
• Use sound judgement, keep records accurate and follow relevant policies, confidentiality expectations and internal controls.
• Relevant education, technical training or equivalent practical experience in the field is beneficial; any mandatory credential should be confirmed before applying.

Skills

• E-learning Platforms, Digital Learning Content, Learning Administration, Assessment and related practical methods relevant to the position.
• Clear written and verbal communication with colleagues, customers and other stakeholders.
• Organisation, careful documentation and the ability to manage priorities and deadlines.
• A collaborative approach to problem-solving, continuous improvement and responsible decision-making.

Employment Details

• Company: Transguard Group
• Location: Jebel Ali, UAE
• Employment Type: Full Time
• Function: Learning and Development

Application

Applicants can review the role details and submit their application through the online application page.