Officer – Alliances & Partnerships (For Emiratization)

Key responsibilities:

• Generate new partnerships and manage existing relationships with in-person meetings and telephonic interactions and consistent follow ups
• Identify market opportunities for the Bank and highlight to the manager
• Build and enrich the partnerships and benefits platform for DIB Cards across all verticals with relevant partnerships
• Regularly update the competitive trends and highlight to the manager
• Manage perceptual scale at the Merchants Point of Sale to drive the objective of high product & brand recall for DIB.
• Take onus of campaigns, ensuring accuracy, full compliance to legal and other regulatory requirements and timely implementation and launch of various marketing collaterals
• Liaise closely with marketing, cross functional and external stake holders to deliver timely communication in dual language
• Work with the analytics team and regularly report performance of partnership campaigns
• Lead the negotiation of contracts and manage timely approvals with internal and external stakeholders.
• Maintain and update database of partnership offers/merchant details to ensure accessibility at any time
• Work closely with internal and external stakeholders for vendor management processes & payments.
• Manage MIS reconciliations to ensure timely vendor payments
• Manage complaints in a seamless manner.
• Ensure compliance with the approved policies, procedures, SLAs and regulatory requirements to maintain quality standards and ensure risk mitigation
• All the above accountabilities include but not limited to any additional- responsibilities assigned by the Manager.

Requirements:

• Prior loyalty management/business development experience in cards and payments, airlines or related customer service industry
• Bachelor’s degree in business/marketing- or related field
• Sincere, Go- getter, self-motivated, self- starter with a positive attitude
• Well-organized, detail oriented, analytical and have the ability to perform under pressure.
• Demonstrated exceptional relationship management and negotiation skills
• Advanced Proficiency in written and spoken English.
• Well versed with Microsoft Outlook, Power Point and Advanced Excel