Customer Care Representative (UAE National)

To manage the reception efficiently, attend to guests and telephone calls in a professional manner befitting the corporate image of the Group and provide the necessary administrative support functionally required by the Showroom Manager.

Roles and Responsibilities

• Efficient and courteous handling of telephone calls, provide necessary information /guidance to the caller and transfer the calls to the relevant personnel in the office.
• Ensure that cleanliness and hygiene is maintained in the reception area and essential housekeeping standards are adhered to represent an appropriate corporate image.
• Ensure that all equipment / furniture is always in proper working condition and impeccably maintained.
• Assist the Sales team to prepare the MIS reports as per the business requirement

Education/Experience

• High School Certificate
• Good knowledge of computer software such as MS Office.
• Good communication both in Arabic and in English.
• Course in telephone handling skills an advantage
• Exposure to multicultural environment