Bellman

Shangri-La Dubai

The award-winning Shangri-La Dubai offers luxurious accommodation, exceptional dining, and gracious hospitality in the heart of one of the world's most dynamic cities.

The hotel’s 302 rooms, serviced apartments, residences, and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully selected furnishings create an experience of unparalleled style and comfort.

As Bellman, we rely on you to:

• Provide a warm and engaging service to guests at every interaction as per Shangri-La Standards whether during arrival, stay or departure
• Assist guests with any luggage by carefully loading/unloading them from the car or in the room and explaining to guests the facilities within their room
• Confirm the total number of pieces of luggage with the guest to ensure proper tagging and delivery or pickup
• Report immediately in case of any damage observed to the luggage and do not leave the luggage unattended
• Maintain lobby area by communicating cleanliness or engineering issues with the department concerned

We are looking for someone who:

• Has minimum 1 years’ experience in a 5-star / international hotel in the same capacity
• Is fluent in oral and written English language
• Can work with a multinational team
• Has a pleasant and cheerful personality
• Is flexible and able to work as per hotel operational needs and requirements