Customer Care Representative (UAE National)

• • Provide efficient and courteous handling of present customers or over the phone, provide necessary information, service booking and guidance.
•  • Provide an efficient and courteous welcome to service customers by arranging to seat them and keep them comfortable till they are attended to by the Service Advisor
• • Direct the customer to the relevant advisor who will attend to them.
• • Call customers to get feedback on their visits to ATM.
• • Be part of the Telemarketing activities during campaigns.
• • Support the reception in managing the courtesy vehicles.

Job Requirements

• • High school Certificate
• • 1-2 years relevant experience
• • Proficiency in Microsoft Office
• • Customer service skills
• • Exposure to multicultural environment
• • Excellent communication skills in English and Arabic