Chief Systems Analyst – IT Infrastructure & Services

Role Overview

The Chief Systems Analyst is responsible for analyzing infrastructure-related data, evaluating emerging technologies, and ensuring that IT systems align with organizational requirements. The role supports planning, design, and implementation of data centers, networks, cloud platforms, servers, virtualization environments, and related services.

Key Responsibilities

• Analyze and evaluate emerging technologies to enhance infrastructure performance, reliability, and scalability.
• Design and optimize IT infrastructure solutions including data centers, networks, servers, and cloud computing platforms.
• Lead capacity planning, performance optimization, and disaster recovery initiatives.
• Identify root causes of complex infrastructure issues using detailed systems analysis.
• Collaborate with application, operations, and cybersecurity teams to ensure robust support across enterprise systems.
• Prepare technical documentation, analytical reports, and architectural blueprints.
• Develop and review infrastructure standards, policies, and roadmaps.
• Integrate on-premises and cloud environments such as Azure and VMware.
• Support infrastructure-related projects to ensure timely delivery and alignment with strategic objectives.
• Monitor and report KPIs and SLAs, and coordinate with vendors and service providers.
• Ensure strict adherence to information security policies, RTA guidelines, and ITIL service management frameworks.

Required Qualifications

• Bachelor’s degree in Information Technology Engineering, Computer Science, or a related field (Master’s preferred).
• Professional certifications such as Azure Solutions Architect, VMware VCP/VCAP, Cisco CCNP/CCIE, or equivalent.
• Minimum 8 years of experience in IT systems analysis.

Technical Skills

• Cloud infrastructure design and operations (Azure, AWS, GCP)
• Virtualization platforms (VMware vSphere, Hyper-V)
• Networking (TCP/IP, routing, switching, firewalls)
• Storage systems (SAN/NAS) and backup solutions
• Infrastructure automation (Terraform, Ansible, PowerShell)
• Monitoring platforms (SolarWinds, Nagios, Azure Monitor)
• Disaster recovery and business continuity planning