Business Development Officer- SME – Sales

- The Key Performance Indicators (KPI) for this role include:
- Sourcing new to business banking current accounts

- Ensuring the account is funded as per expectations defined in KPI

- Generate Fee income for the bank including:


1. Foreign Exchange

2. Trade

3. Bancassurance

4. Deposits

- Prospect in targeted markets that require meeting standards in phone calls and face-to-face visits.

- Present and sell all business banking products & services to potential customers in an ethical structured & professional manner.

- Achieve monthly sales targets in the financial year.

- Maintaining and developing relationships with customers to enhance the cross-sell opportunities.

- Adhere to Bank's KYC & AML policy.

- Ensure that the KYC guidelines are adhered while onboarding the business banking customers

- Conducting micro marketing activities that include participation in various Business Banking events and other direct marketing activities.

- Handling objections with a view to increase take-up rates.

- Record all sales activities in Daily Sales Reports and update CRM for leads and contacts.

- Participate in all Team Activities like morning huddles, training and coaching, complete mandatory compliance and fraud trainings, Lean & rewards celebrations.