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Zoho Developer

RTC-1 Employment Services

Job description / Role

Position Title: Zoho Developer
Employment Type: Full Time
Salary: up to 12,000 AED all-inclusive, depending on experience and qualifications
Job Location: Dubai, UAE

About the Client:
A prominent business set up consultancy agency catering to businesses in different industries all across UAE

Job Role:
• Responsible for implementation, customizations and daily administration of all Zoho applications, primarily Zoho CRM, Analytics, Sales IQ and Desk
• Involved in the complete project and software development lifecycle from scoping/requirement gathering, system design, end user testing, assist in training, roll out and user support
• Understand business processes and requirements of internal teams to implement and customize various modules in the relevant Zoho Application
• Provide on-site support for ad hoc requests, coding, live chat, lookup and company module data sync between CRM, Books and Analytics
• Work with in-house web developers to resolve any issues with lead capturing from webform to CRM fields, either through third-party APIs or coding
• Investigate and troubleshoot day to day issues in leads and opportunities management, contacts, companies and the overall functionality of Zoho CRM

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