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Wells Fargo Employment For Bilingual Teller

Wells Fargo

Job Description:

  • As a teller at Wells Fargo you will spend your time interacting with customers focused on providing exceptional customer service and building relationships. You will engage customers in conversations and share ways Wells Fargo can help to meet their financial needs.

Job Responsibilities:

  • Maintaining a cash drawer including taking in and giving out cash and balancing
  • Asking questions to get to know the customer to build relationships
  • Introducing customers to another branch team member or sharing digital options that may make banking easier for them.
  • Engaging customers in conversations, listening to them, and proactively helping to meet their financial needs
  • Working as a part of a team to help customers succeed financially
  • Following policies and procedures to minimize risk
  • Accurately and efficiently processing transactions

Job Requirements:

  • Ability to interact with integrity and professionalism with customers and team members
  • Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
  • Customer service focus with experience handling complex transactions across multiple systems
  • Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting
  • Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
  • Bilingual speaking proficiency in Spanish/English
  • Ability to meet or exceed performance objectives
  • Well-organized, independent and able to prioritize in a fast paced environment
  • Ability to follow policies, procedures, and regulations
  • Customer service focus with experience actively listening, eliciting information, comprehending customer issues/needs, and recommending solutions
  • Ability to influence, educate, and connect customers to technology
  • Ability to exercise judgment, raise questions to management, and adhere to policy guidelines

Qualification & Experience:

  • Experience working with others on a team to meet customer needs
  • 1+ year of experience interacting with people, demonstrated through work, military, or education
  • Cash handling experience

Job Details:

Company: Wells Fargo

Vacancy Type: Full-time

Job Functions: Finance

Job Location: Charlotte, NC, US

Application Deadline: N/A

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