Wellbeing Practitioner


Company Description

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our ‘3Ps’.

We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change ‘the system’, to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

In Justice, we work with young people and adults in custody and in the community, providing a range of services including offender management and resettlement, mentoring, veterans in custody, victim services, gangs work and youth justice. We believe that with effective support mechanisms and the correct interventions, we can change service user’s ideology, helping them desist from crime and reach their true potential.

Job Description

This post presents an exciting opportunity to become frontline practitioner within our Emotional Wellbeing service in the London region which forms a part of our Personal Wellbeing Contract which has been commissioned by HMPPS to focus on supporting adult male ex-offenders.

Your role will be to support service users to develop strategies to manage emotions and design and deliver skills training to foster self-confidence by knowing how to access appropriate support. You will also support service users to increase capacity to undertake activities to support daily living and advocate for service users in conjunction with multi-agency partners to engage with treatment and other professionals/services (MH teams/support groups)  Your role will support our team in achieving our Justice Business Plan objectives: innovate, revitalise and reform the delivery of Justice Services.

This role will involve working in close partnership with delivery partners, HMPPS, Voluntary Sector and other Criminal Justice organisations to promote and deliver our services and achieve the required outputs and outcomes.

You will support with activities to ensure mobilisation is completed in accordance with contractual deadlines. You will be responsible for ensuring your service deliverables are contractually compliant and you meet Catch22’s reporting mechanisms that will be set out for you. Furthermore, you will support the team leader when required to co-design innovative and engaging service provisions to ensure best practice in reporting data and leading-edge services are available to all service users.

You will proactively promote the values, aims and objectives of Catch22 and show understanding and commitment to the needs of service users and their local communities and how Catch22 Justice services can most effectively address these needs.

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As a Wellbeing Practitioner with responsibility for supporting Service Users in addressing their needs, you will have a great opportunity to be a positive influence for change and to work with a wide range of partners to improve Service User’s prospects  

The ideal candidate will possess the following:

  • A confident and professional approach to supporting individuals from diverse backgrounds who may present with multiple difficulties.
  •  Ability to motivate service users in their ability to change through both one to one & Groupwork interventions.
  • Ability to proactively manage a caseload of service users in line with the information contained within referrals.
  • Knowledge of: local partners/statutory agencies/associated services;
  • Knowledge of the psychological/wellbeing issues service users might face.
  • Ability to use digital systems and share information appropriately.
  • Ability to understand/follow policies, procedures appropriate to the probation sector.
  • Able to be adaptable, working in challenging environments whilst maintaining a motivational approach.
  • Ability to build and manage relationships, share knowledge and skills to deliver shared goals.
  • Ability to enable service users to manage strong feelings/ensure their own/others safety.
  • Ability to identify/recognise risk, act according to risk management procedures when completing healthy relationship work.
  • Attention to detail particularly relating to recording of work and meeting of deadlines.
  • Excellent communications skills with the ability to adapt messages to the audience receiving them and retain confidentiality at all times.


Essential Good basic education, including Maths and English GCSE or equivalent.

Evidence of continual professional development.

Experience working with Microsoft Office – Word and Excel

Any qualification relevant to working with those in Criminal Justice System, for example criminology/ criminal justice/ social care/ mental health/ IAG/ Family.

Training on NOMIS/ OASys/ Delius/CAS IT systems

Additional Information

Salary: £26,000 per annum

  • 28 days annual leave + bank holidays, rising to 33 days with service.
  • Pension scheme with matching contributions of up to 4%
  • Discounted shopping opportunities

This role is subject to an Enhanced DBS and MoJ checks. 

Interviews will be arranged as suitable candidates are identified, so early application is strongly advised

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