Royal Beach Hotel
Job description / Role
? Taking customer orders and delivering food and beverages.
? Making menu recommendations, answering questions and sharing additional information with restaurant patrons.
? Greet and escort customers to their tables.
? Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
? Prepare tables by setting up linens, silverware and glasses.
? Inform customers about the day’s specials.
? Offer menu recommendations upon request.
? Up-sell additional products when appropriate.
? Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization.
? Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages.( especilly from teenagers )
? Communicate order details to the Kitchen Staff.
? Serve food and drink orders.
? Check dishes and kitchenware for cleanliness and presentation and report any problems.
? Arrange table settings and maintain a tidy dining area.
? Deliver checks and collect bill payments.
? Carry dirty plates, glasses and silverware to Stewarding Area for cleaning.
? Follow all relevant health department regulations.
? Provide excellent customer service to guests.