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Waiter

Responsibilities & Duties

  • Serves customers as per company customer service “Steps and Standards”
  • Participates in daily team briefing goals, achievement, and areas of concern.
  • Response to assigned daily/weekly goals as directed by the Assistant Store
  • Manager/Supervisor

· Identify food orders in a timely manner when ready and efficiently serve food or beverages to guests at tables in a timely manner.

· Clear dishes from tables and other necessary areas to ensure high-quality customer service and hygiene standards.

· Check with guests to ensure that they are enjoying their meals; take initiative to correct any problems. Inform the Restaurant a supervisor or the Manager for assistance in resolution as needed.

· Develop interpersonal relationships with guests and greet all guests with enthusiasm and friendliness.

  • Answer customer questions about food, beverages, and any other areas accurately and in a friendly manner.
  • Set up station according to restaurant guidelines.

· Prepare tables for meals, including setting up items such as tableware, condiments, glassware, etc.

· Stock service areas and side stations with supplies such as coffee, beverages, condiments, tableware, disposables, etc.

  • Always arrive at the scheduled time and dressed in required uniform.
  • Provide the highest level of service in accordance with company standards.
  • Follow checklists and standard operating procedures.
  • Maintain a safe, clean, organized, and stocked work area.

· Prepare work area for opening, mid-shift, or closing in accordance with company standards.

· Responsible for cleaning up assigned areas of the restaurant during opening and/or closing times.

  • Perform other duties as assigned by the Supervisor and ASM

Academic & Trades Qualifications

Minimum basic food hygiene, presentable and ability to understand basic report

Education Requirements
Minimum High School Level / 12th Grade Pass/ Any business-related diploma or certification

Working Experience & Skills

Minimum 1.5 years working hospitality or F&B.

Minimum 1 year of being Server/Waiter on high volume signature cafe

Oral fluency in English, ability to read English

Job Types: Full-time, Permanent

Experience:

  • server: 1 year (Preferred)

Work Remotely:

  • No
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