Job Description:

The HR Services Specialist is responsible for providing remote (e-mail, telephone etc.) support services offering advice and consultancy support on the interpretation of standardised HR processes and plans to employees, managers and/or the business, spanning basic pay queries, benefits and other HR transactions (for example, recruitment, graduate programmes, HR Systems and ad-hoc HR Projects). Performs tasks using HR systems and follows processes to provide clear HR support to Vodafone employees and/or the business. Typically reports to the HR Service Manager.

Job Requirements:

• Communicates and exchanges logical information to provide advice and transactional service personally and via telephone or email to all managers and employees, based on written HR policies and processes. Provides consistent advice to resolve queries accurately and timely, adheres to defined administration processes and ensures HR databases are updated correctly to make sure HR reports are accurate;
• Understands the importance of providing accurate and timely administration services and reporting and its impact on wider HR services;
• Direct responsibility over the quality of own tasks performed for a certain end-to-end HR process in line with agreed KPIs and service levels;

Job Details:

Company: Vodafone

Vacancy Type:  Full Time

Job Location: London, England

Application Deadline: N/A

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