Job Description:

After this experience, you will be able to relay complex information in a simple, clear and concise way to senior management. You will gain independence in performing the tasks assigned, setting

Job Requirements:

• Candidate Will manage the complete lifecycle of large and complex project in order to deliver new products and processes fitting Agent (and consequently business) needs;
• Have a good grasp of the basics of project management, and the personality and experience to be the “point of reference” person for the various projects;
• Has a passion for customers that is demonstrated through professionalism and striving for excellence in all aspects of the customer experience;
• BRING INNOVATION: a cross market Agent Digital Shelf to guarantee a Differentiated and Efficient Assistance
• BE THE TOBi RIGHT ARM: Facilitate mutual intelligence exchange between artificial (TOBi) and human (Agents). As a member of SuperAgent Squad, the Customer Products & Processes Project Manager is in charge of all phases of projects related create and maintain the Agent Digital Shelf: Scout (tools, capabilities, solutions). Design, Execute and Delivery, Measure (last step very crucial)

Job Details:

Company: Vodafone

Vacancy Type:  Full Time

Job Location: London, England

Application Deadline: N/A

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