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Trattoria Toscana-Service [JRG].Assistant Outlet Manager

Trattoria Toscana-Service [JRG].Assistant Outlet Manager – (210000IX)


Operational:

  • Hands on operator that live and lead the perfect guest experience while ensuring the team is set up for success.
  • Responsible for assisting the Outlet Manager / Restaurant General Manager in ensuring that all colleagues have full product knowledge.
  • Being a brand ambassador at all times.
  • Responsible and accountable for ensuring that all customers are served as per the brand standard.
  • Assist the Outlet Manager / Restaurant General Manager in continuously growing the business.
  • Responsible for ensuring that all administrative work is kept up to date and filed correctly.
  • Responsible for ensuring that all cash is safe guarded at all times and that all paper work is completed in accordance with company policy.
  • Responsible for ensuring that all orders are placed in time and in line with business requirements.
  • Can conduct an inventory count and input into Adaco.
  • Can complete daily, weekly and monthly forecast in Outlet Manager’s / Restaurant General Manager’s absence.
  • Communicate and log all maintenance issues and ensure work is carried out.
  • Can conduct a brand audit and communicate the score.
  • Assist the Outlet Manager / Restaurant General Manager in action planning.
  • Fully understand a General Ledger and be able to highlight and investigate any issues.
  • Monitor and coach colleagues to be able to confidently conduct suggestive selling for items from the menu.
  • In the absence of the Outlet Manager / Restaurant General Manager ensure that all complaints are dealt with correctly without jeopardizing the reputation of the brand.
  • Have full control of a shift and ensures all brand standards are adhered to at all times.
  • Ensure problems are dealt with immediately, with the support of Outlet Manager / Restaurant General Manager.
  • Can make decisions that positively affect the business and the colleague, Is flexible and open to change and discussion.
  • Manage the pass from FOH and communicate with all people.
  • Support the Outlet Manager / Restaurant General Manager in engagement with the team. Coach and guide team in engaging with each other and colleagues at all times.

Health & Safety:

  • Responsible for assisting the Outlet Manager / Restaurant General Manager in ensuring that the outlet operates in accordance to local health, hygiene legislations and to the highest standard of cleanliness at all times.

HR/Training:

  • Can effectively conduct Inductions, probationary appraisal on time and completes and submits all correct documentation to Outlet Manager / Restaurant General Manager.
  • Ensure that regular training is conducted within the outlet and that all colleagues are trained as per their job specification.
  • Recruit, train and motivate team members.
  • Prepares roster in line with budget and business requirements for Outlet Manager / Restaurant General Manager approval.
  • Ensure that all vacation planning is completed, updated and in line with business requirements. Right people; right place/time.

Communication:

  • Communicate with the kitchen and ensure that duties are complete in the absence of the Outlet Manager / Restaurant General Manager.
  • If required by the brand, can manage the flow of home delivery orders, manage the drivers and communicate with all functions. Can handle complaints effectively.
  • Report to work on time and check schedule the day before.

  • Tertiary Education or Diploma in Food & Beverage Management
  • Fluent Italian Speaker
  • Minimum 1 year experience as a Team Leader role with standalone/branded restaurants
  • Full working knowledge and understanding of all cash up and banking procedures
  • Accurate ordering and in time on Adecco
  • Inventory
  • Proactive in finding solutions to problems
  • Issuing rosters
Primary Location: United Arab Emirates (AE)-Dubai-Dubai
Job: Food and Beverage
Organization: Jumeirah Restaurants [JRG]
Job Posting: Jun 8, 2021, 2:16:37 AM
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