Transguard Group Careers – Service Reception

Transguard Group

Job Description:

Transguard Group is currently recruiting for Service Reception for its Transportation division. The successful candidate will be responsible in representing the company in a positive way by greeting customers in a friendly manner, answer inquiries and provide information over the phone to the Team, potential customers, visitors, and other interested parties regarding product, activities within the organization.

Job Responsibilities:

  • Closing repair orders when customer vehicles are picked up and parts are received and delivered
  • Issuing receipts, refunds, credits, or change due to customers
  • Operating customer relationship management (CRM) software to efficiently manage phone and showroom traffic
  • Receive cash, check, or credit card payment and record and process transactions accurately for all departments
  • Prepare shipments booking when needed
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries
  • Operating telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
  • Processing purchase orders for vendors and post to general ledger
  • Greeting persons entering the premises in a friendly manner, determine nature and purpose of visit, and direct or escort them to specific destinations
  • Maintain lobby or reception area clean, neat, and well organized.
  • Providing information about the company, such as location of departments or offices, employees within the organization, or services provided

Job Requirements:

  • Minimum 3 years of customer service-oriented experience in a position with high walk-in traffic is required
  • Excellent Communication Skills

Job Details:

Company: Transguard Group

Vacancy Type: Full-time

Job Functions: Repair

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

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