Telecom Cloud Back Office Engineer

Saudi Networkers Services (SNS Group)

Job description / Role

Please apply online.

– Troubleshooting/Corrective Maintenance and ticket Handling related to NFVI, MANO technology.
– Escalation, close coordination and constant follow-up with GTAC & L3 support.
– Provides technical trainings or case studies to FO engineers as required by management.
– Coordinates and work with other L2/BO/TAC engineers from other xNOCs in resolving complex issues related to NFVI.
– Configuration management, acceptance of new sites and services related to virtual and physical nodes.
– Perform healthcheck especially for key events.
– Change Management, Performs software update/upgrade for access elements whenever necessary.Plan, and execute the configuration changes.

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