Team Leader


Company Description

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our ‘3Ps’.

We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change ‘the system’, to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

In Justice, we work with young people and adults in custody and in the community, providing a range of services including offender management and resettlement, mentoring, veterans in custody, victim services, gangs work and youth justice. We believe that with effective support mechanisms and the correct interventions, we can change service user’s ideology, helping them desist from crime and reach their true potential.

Job Description

This post presents an exciting opportunity to become a first line manager to a team of Administrators and a data analyst within our Personal Wellbeing services in the London region. Commissioned by HMPPS these services are focused on supporting adult male ex-offenders across the following pathways:

·         Family and Significant Others

·         Lifestyle and Associates

·         Emotional Wellbeing Services

·         Social Inclusion

Your role will be to provide high quality line management to your team and to achieve our Justice Business Plan objectives: innovate, revitalise and reform the delivery of Justice Services.

This role will involve working in close partnership with delivery partners, HMPPS, Voluntary Sector and other Criminal Justice organisations to promote and deliver our services and achieve the required outputs and outcomes.

You will be responsible for ensuring all services are mobilised in accordance with contractual deadlines, service deliverable are contractually compliant and meet Catch22’s reporting mechanisms. Furthermore, you will take a pivotal role co-designing innovative and engaging service provisions to ensure best practice and leading-edge services are available to all service users.

You will be accountable for creating an environment in which staff are engaged and empowered to achieve greater impact and understand the strategic vision of Catch22. You will proactively promote the values, aims and objectives of Catch22 and show understanding and commitment to the needs of service users and their local communities and how Catch22 Justice services can most effectively address these needs.

You will specifically be responsible for effectively managing performance ensuring that commitments are met, and that performance is maximised, acting promptly to respond to and resolve performance and compliance issues as they arise. Implement policies, procedures and evidence based innovation and performance improvement systems and processes. You will work to continuously improve the efficiency and effectiveness of service delivery and organisational performance and ensure compliance with contractual requirements and standards.


Please click her for job description




Good basic education, including Maths and English GCSE or equivalent.

Evidence of continual professional development.

Experience working with Microsoft Office – Word and Excel as well as other IT systems for report writing and data evaluation.


Any qualification relevant to rehabilitation of offenders, for example criminology/ criminal justice/ social care/ mental health/ IAG/ Family Services/ Emotional Wellbeing/ Social Inclusion

Training on Justice IT systems (I.e OASys, Delius, P-Nomis)

Additional Information

Salary: £35,000 per annum

  • 28 days annual leave + bank holidays, rising to 33 days with service.
  • Pension scheme with matching contributions of up to 4%
  • Discounted shopping opportunities

This role is subject to an Enhanced DBS and MoJ checks. 




Interviews will be arranged as suitable candidates are identified, so early application is strongly advised

To apply for this job please visit

scroll to top