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Team Lead Account Management

As part of the Delivery Hero network, Talabat is the pioneer of the online food ordering industry in the Middle East. Our operations span across Kuwait, Egypt, KSA, Bahrain, Oman, Qatar, Jordan and the United Arab Emirates.

Talabat was voted the UAE best food app in 2016/2017 by BBC Good Food with over 1,600+ employees, 3.8+ million users, 13,300+ of brands with more than 300,000 daily orders and we are just getting started!

What’s On Your Plate?

  • Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability, and market share.

  • Maintain a continuous business relationship with partners.

  • Provide excellent service and support in order to build a strong relationship and resolve operational issues between partners and the company.

Lead the team of account managers to:

  • Ensure that the menus of the clients are up to date at all times.

  • Optimize the partner’s content (MOA, delivery time).

  • Commission rate renegotiation: -Building new commercial relationships by renewing the existing contacts by renegotiating the offer.

  • Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at the client, banners, and newsletters.

  • Transmission method optimization: Convincing partners to implement track order features and changing the transmission method to WLA.

  • Convince partners for promotions and offers.

  • Encourage partners to subscribe to the online payment gateway.

  • Coordinate with the partners, if active on the Talabat application, check and resolve the issues, such as shutdown or stopped delivery.

  • Maintain accurate records of all sales and prospecting activities including:

1. Closed sales

2. Follow-up activities

3. Sales expense report

4. Increased sales report after placing promotion, voucher and coupons

5. Partner analysis sheet

6. Account management report

What Did We Order?

  • Bachelor’s degree in Business Administration or any related field.

  • Must have 4 to 6 years of experience in sales including client portfolio management & growth

  • Experience with building and leading commercial teams

  • Excellent analytical skills with the ability to collect, track, and analyze large amounts of data.

  • Adaptability and strong problem-solving skills.

  • Commitment to coach and not just manage with a shared goal of building high-performance teams

  • Comfortable working in a challenging environment

Working within Talabat means access to the world’s leading perks and benefits, including:

  • Vibrant, dynamic & international workplace.

  • Building the fastest growing, largest, and most valuable network of online food ordering services in the world, and more.

  • Challenging and fulfilling steep learning curve.

  • Opportunity to be a value-adding contributor to this fast-growing global company.

  • Working with diverse, cross-cultural teams from over 45 nationalities.

  • Company events, cultural and sports events.

  • Comprehensive healthcare.

  • Competitive salary.

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