TD Bank Hiring For Banking Spec I

TD Bank

Job Description:

The Banking Specialist I – TDAF promotes strong and lasting Customer relationships in a Call Center environment by providing quality Customer service and sales in an efficient and highly professional manner. Achieves a high level of success by understanding Customer needs and identifying opportunities to grow the business.

Job Responsibilities:

  • Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel
  • Displays positive, professional tone, exhibit empathy when required, deliver key attributes and provide a WOW! experience for the Customer
  • Takes ownership of Customer concerns and resolve Customer issues at first point of contact
  • Arrives on-time and log-in ready to receive/make Customer calls as scheduled throughout the shift
  • Identifies and refers high value or potential Customers to the appropriate personne

Job Requirements:

  • Ability to use/learn current technology and software applications related to position
  • Excellent interpersonal and verbal communication skills required
  • Effective written communication skills preferred
  • Ability to work in a fast-paced, challenging work environment
  • Excellent problem-solving and time management skills
  • Experience handling confidential information preferred
  • Must be able to adhere to a set schedule which may include weekends and holidays

Qualification & Experience:

  • High School Diploma or GED
  • 0+ Years of related experience
  • Retail Customer service, banking, or call center experience preferred
  • Experience in financial sales or retail sales preferred

Job Details:

Company: TD Bank

Vacancy Type: Full Time

Job Functions: Other

Job Location: Greenville, SC, US

Application Deadline: N/A

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