Supervisor, EDW & BI Operations Support – Orange Egypt – القرية الذكية

Supervisor, EDW & BI Operations Support – Orange Egypt – القرية الذكية

Ensure the delivery of the DWH required developments towards the agreed scope in a timely manner within the allocated human and money resources and according to the standard quality measures as per the Orange development and project management methodology.

about you

Education

  • B.Sc. Computer Engineering or equivalent
  • At least 4 years of experience in information systems and systems analysis
  • Experience in telecommunications business solutions is an asset
  • Experience in DWH development and support.

skills

  • Fluent English and Arabic is a must.
  • Ability to work in a fast-paced, dynamic environment, handling multiple concurrent projects and tasks.
  • Flexibility in dealing with people with diverse working styles.
  • Ability to work under pressure ad restricted time lines.
  • Strong information systems background.
  • Database design/modeling experience (relational/dimensional modeling experience) is an asset.
  • Data warehousing background.
  • Network , Lunix administration
  • Teradata
  • IBM staging
  • Big data
  • DevOps tools CI/CD (git , NIFI , Ansible,, Jenkins , Kubernetes & Docker)

department

Transformation & operational efficiency

  • Provide support for all production environments like data platforms “data staging, Teradata and datalake clusters”.
  • Provide monitoring and application support for ETL jobs , business object and Qlikview and datalake tools
  • Monitor, analyze and resolve data platform/application related issues.
  • Diagnose, prioritize and escalate and follow up on any out of line production issues and show stoppers.
  • Resolve all incidents, service requests within SLA targets. Willing to work on-call, on-site & multiple sites and shifts in a 24 X 7 environment.
  • Ensure loading jobs on all platforms finalize as per the SLA.
  • Be the first responders; regularly communicate the status of the critical operational flows and/or any issues through appropriate communication channel.
  • Handle any new deployment and rollback actions.
  • Monitor Platform performance and advise if any enhancement needed.
  • Ensure integrity, consistency and security across all DWH development components (ETL, BI and Dashboard).
  • Apply the defined project management methodology, processes and procedures.
  • Work in concert with different team leaders to ensure successful work progress according to the customer specifications and agreed project milestones.

contract

Regular

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