Store Manager

Apparel Group

Job Description



– Achieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales

– Implement operating procedures at the store as per the company and Brand standards

– Promote the Loyalty Program of the company for maximizing loyalty and repeat sales

– Provide feedback to the Area Manager and Operations Manager with regards to employees and products
Key Responsibilities
– Brief and guide the staff on achievement of the daily / weekly / monthly sales target
– Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss
– Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs
– Ensure minimal stock loss manage stockrooms
– Implement the operating procedures at the store and ensure the brand and company’s policies and procedures are adhered by all the staff at all the times
– Apply creative techniques to achieve / exceed the store sales target
– Ensure has the required stock levels to maximize the sales
– Weekly audit the store administration and resolve discrepancies if any
– Manage the daily roaster, leave and grievances of the retail staff
– Maintain the visual merchandising standards at the stores all the time as per set VM standards
– Promote the Club Apparel Loyalty Program of the company for repeat sales
– Supervise the store and provide feedback to the Area Manager with regards to the employees and products
– Ensure awareness and vigilance at all times of security in the store without any negligence
– Must be updated about the various brands of the group for suggestive selling to the customers
– End to end store operations responsibility
– Must be physically fit to stand for extended hours and heavy lifting

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